After doing a few such evaluations myself in the last five years I can share my experience. TL;DR - Go with Main reasons for my recommendation:. Ease of use. Customisability.
Has all the right/needed features to manage a QA process. Integrates well with JIRA and a few other defect trackers.
Pricing is affordable and it is a very scalable solution - you can easily add or remove active users as per your needs and only pay for what you use on a monthly basis. Support is simply the best In Length: The two top tools found (in 2012 when the question was asked) were from SmartBear. However, I have since found what I consider to be the perfect test management tool in terms of balance between functionality, usability and price:.
It was developed by people who were heavily involved with QualityCentre and so it comes as no surprises that when looking for a product to substitute QC it nails most of the important functionality. It is also much simpler and easy to use then QC (of course that comes at the expense of some functionality). In one of my last roles we tried for 6 months with no success (this was around 2013) and eventually moved to PractiTest and it was a huge success. Uptake and satisfaction within the team was phenomenal. I've since used it on another project where likewise I had very good results.
This is now my standard recommendation for a QC replacement. The only thing I must say is that I never used their bug tracking features as we always integrated with JIRA, and so I can't comment on it. I'd say it will do for a small team but anything more than that I would recommend integrating with JIRA. Back to and: They both have strengths and weaknesses so depends on your specific requirements one of them would suit your team more. For a single tool environment (so requirements and defects managed in the same tool as the test cases) I would recommend QAComplete. It provides most of not all of QC features, it is very user friendly, has a great UI, customisable, allows bulk editing and in general is very easy to use.
On the other hand its integration with other tools is luckluster: It only integrates with TestComplete and QTP as automation tools, and even that is not the best integration ever, mostly just results back pass failed without specifics. It integrates with a few defect management and requirement managemenent tools however it does it in a weird way where everything is copied to the QAComplete db instead of a direct integration.
QMetry is more rounded, has a good UI, easy to use etc. It's test execution window is far from perfect (all tests are listed on one screen, passing failing a step is 3 clicks etc.) but everything else about it is pretty good. Where it shines is in integration, especially with Jira (which has complete two way integration - you can even create a test case from a Jira ticket from within Jira!) and with various test automation tools. It also has quite a good custom reporting capability where you can write custom reports to suit your needs. Where it falls short is in Customer Support where in a few instances our issues were not resolved and we basically did not get confident about it after dealing with them a few times. Another worthwhile mention (and cheap!) alternative is Spiratest (which is great functionality wise, has great integration with various other tools but has an outdated UI).
However due to the clunky UI it didn't end up working out for one of the organisations I used to work for as mentioned above, so definitely demo before committing. You may also want to have a look at TestRail (good but not as feature rich), Zephyr (mostly very good, lacks a central repository of tests functionality, expensive), TestLodge (stopped looking at it when I saw there is no breakdown to steps), Testuff (didn't feel it was quite mature yet, but this was 1.5 years ago).
A very interesting conclusion I came out of those tool search adventures with was that QC is actually an excellent tool. Might sound obvious but after excellent experience with TestComplete as an automation tool I was expecting that similarly there would be good alternatives to QC, however all the alternatives were still not as great as QC (even with its numerous shortcomings). However on the price front many of those tools compete very well with the HP offering and in terms of value for money beat QC quite handily. Let me know if you have any specific questions about any of the tools and I will try to answer to the best of my experience. Edit 1: had to remove some hyper links due to limit on new users Edit 2: updated my answer to include PractiTest. Another alternative could be. It is a free tool and comes with desktop (standalone) version and online version.
We are using this tool in our organization for smaller projects (teams of 3-4 people) and it is satisfying our requirements. Few of the features that I liked most and are comparative to HP:. Can be integrated with third party defects management tool.
Test cases authoring and their execution. Test Cycles management.
Reports can be customized using XSLT. Supporting test automation using different technologies (Batch files, Selenium, Renorex etc.). You might want to look at or by Smartbear. We implemented it a little over a year ago for a team of 10 and are quite happy with our choice. We purchased the SaaS, cloud hosted version and were up and working with in almost immediately.
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I've used QC at a past job and found it to be too big too expensive and an administrative drain to implement this company. We just didn't have a spare person to devote all their time to implementations and upgrade, administration, etc. Features for QAComplete we've found helpful are.
reasonable price. responsive customer support. highly customizable fields.
Also requirements, defect and test management including Steps and test runs similar to QC but more customizable in my opinion. For custom reporting you'd have to look into the hosted on site version (or host at your place). But the canned reports may just meet your needs. We found the online videos to be very helpful in narrowing down our decision and even further learning after implementation.
I'm working on an open source project aiming to structure and industrialize functional testing activities witch is a good alternative to HP Quality Center for small business As part of the project, a new open source tool for test management is beeing developped. We realeased it's last stable version on may! You can download it on the project site (and try our online demo here: We are interested in your comments and suggestions, so don't hesitate to give us your feedback and wishes for the next version's roadmap! Has already been mentioned above, but I would agree that it is well worth a look. Disclosure: I work for the company that develop it.
We frequently get compared to Quality Center from a functionality perspective, but differ around cost, frequency of release (we release new features every 2-3 months), and the way we engage with our customers. Enterprise Tester is flexible, provides full coverage from requirements to defects, dashboards and reporting, TQL, and a REST API. It also integrates with JIRA, TFS, Enterprise Architect, Selenium and others. You can grab a of Enterprise Tester from our site or get started with a $10 license. We also offer free Open Source / Charity licenses for those that qualify. I have to concur with the earlier poster about SmartBear's QAComplete/ALM Software. I implemented this just over a year ago and have been quite satisfied with the usage for my QA team's needs.
I set up the SASS environment I had worked with HP QC as the administrator and manager of a QA team for over 6 years and their QTP automation tool and was amazed with how easy it was to step into the QACompete tool and not need much training. The easy connection that QAComplete has to TFS for defect tracking was one bonus we really needed at this company to improve our processes. The Overall price along with the functionality it added to the quality team was an easy sell to upper management. I would recommend with which I've been working for nearly two years. Older versions were so-so and it was a pain to work with them sometimes.
The newest version however is pretty decent and I can definitely recommend it. It is highly customizable, provides you with various reports (from test coverage charts to exporting test cases to pdf), lets you connect requirements with test cases, supports development lifecycle and integrates with Jira (bug tracking) and Selenium (automation). Actually it has a lot of features and I am using maybe 10% of it. On the bad side: it may be a little bit pricey, does not really meet your requirement of affordability.:(.